Recharge is not recommended for individuals who:
- Are under 18 or over 65 years old
- Are allergic to Ramelteon, Doxylamine, or Valerian Root
- Are currently taking other sedatives, alcohol, or CNS depressants
- Have severe liver or kidney disease
- Have recently used MAO inhibitors (for Doxylamine)
- Have conditions that make sedation unsafe, such as sleep apnea or respiratory insufficiency
Important: Final eligibility is determined by a board-certified Rugiet Health physician after reviewing your online medical questionnaire. Always consult your physician before starting any new sleep medication.
For medical questions, we recommend to reach out to your Rugiet Health doctor. To view, send, or reply to messages from your doctor, please log in through your secure Member Portal:
- Log in to your Member Portal
- Select Messages from the left panel
If you have multiple prescriptions, choose the treatment you need support with - Click Get Help
- Select Medical Question
- Choose a topic and follow the on-screen prompts. Enter your question or message to the doctor in the space provided
Note: This is where you will securely communicate with your doctor - Please allow 24–48 hours for a response
For additional support, our team is available to assist you Monday through Friday from 8:30 AM to 5:30 PM CT, and Saturday from 11:00 AM to 4:00 PM CT. You can reach us by phone at 855.581.9620 or email at customercare@rugiet.com.