If you need to adjust an order, please contact our Patient Support Team as soon as possible to see if changes are available. Please note:
- Doctor review: If your order is under review, no changes can be made.
- Processed orders: Once the medication has been processed, orders cannot be canceled, so it’s important to act promptly.
- Pending orders: If your order has not yet been processed, please contact our Patient Support Team as soon as possible to see if any adjustments can be made before it moves forward.
For additional support, our team is available to assist you Monday through Friday from 8:30 AM to 5:30 PM CT, and Saturday from 11:00 AM to 4:00 PM CT. You can reach us by phone at 855.581.9620 or email at customercare@rugiet.com.